New Improved Telephone System

We've introduced new telephone options, designed to help you reach the right team more quickly and to make sure your enquiry is dealt with as efficiently as possible.

When you call us, you'll now hear a range of options that will direct your call to the team that’s best placed to help.  This means shorter waiting times and a smoother experience when getting in touch.

Also, all common charges payments can now be made using our automated telephone payment service.

To make a payment, simply call 0141 561 1105 and follow the instructions provided. The service is available whenever you need it, making it quick and convenient to pay your account. 

If you have any questions about your common charges account, our team will still be happy to help. Simply contact us using the number above and select the appropriate option.

Option 1           

Our automated payment line where you can pay your common charges.  This will help you to make payments easier and more secure as payments for common charges can no longer be taken directly by office staff.

Option 2           

This will take you to our Finance team where you can discuss any invoice or account queries, change of ownership or insurance charge queries.

Option 3           

This is for repairs, major works, intimating insurance claims, and any property related queries.